[6] Module 1a: Overview of the Flight Attendant Roles

9. Crisis Management:

• Emergency Response: Implementing crisis management procedures during critical incidents, such as medical emergencies, turbulence, or equipment malfunctions.
• Coordination with Authorities: Coordinating with relevant authorities and ground services in the event of an emergency landing or other significant issues.

10. Continuous Learning and Training: – Training Programs: Participating in continuous learning through training programs to stay updated on safety procedures, new equipment, and industry best practices. – Simulated Drills: Engaging in simulated drills and exercises to practice emergency procedures and enhance preparedness.