[4] Module 2a: The roles and responsibilities of cabin crew members during different phases of flight.

3. In-Flight Service:

Cabin Crew Manager (Purser):

• Service Coordination: Coordinate in-flight service activities, including meal and beverage service, with other crew members.
• Crew Support: Assist and support cabin crew members in their assigned tasks.
• Communication with Cockpit: Maintain communication with the cockpit crew regarding the status of the cabin.

Senior Cabin Crew (Lead Flight Attendant):

• In-Flight Announcements: Make necessary in-flight announcements, including updates on flight status, turbulence, and service timings.
• Passenger Assistance: Attend to passengers’ needs, including special requests and medical assistance.
• Crew Coordination: Coordinate with other crew members to ensure smooth service operations.

Cabin Crew Members:

• Meal and Beverage Service: Perform in-flight service duties, including serving meals, snacks, and beverages to passengers.
• Passenger Assistance: Attend to passenger requests, address concerns, and provide assistance as needed.
• Cabin Surveillance: Monitor the cabin for passenger well-being and security throughout the flight.