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Course Unit Description
This course provides an in-depth exploration of the legal and ethical principles that govern the tourism and hospitality industry. Students will examine the legal frameworks, regulations, and ethical considerations relevant to various aspects of the industry, including customer relations, employment practices, environmental sustainability, and cultural preservation. Through case studies, discussions, and practical exercises, students will develop a comprehensive understanding of the legal and ethical challenges faced by organizations and individuals in the tourism and hospitality sector.
Learning Outcomes:
By the end of this course, students will be able to:
1. Demonstrate a solid understanding of the legal and ethical principles applicable to the tourism and hospitality industry.
2. Analyze and interpret relevant laws, regulations, and codes of conduct within the context of the industry.
3. Evaluate the ethical implications of business decisions and practices in tourism and hospitality.
4. Apply legal and ethical frameworks to real-world scenarios and develop appropriate solutions.
5. Develop critical thinking and problem-solving skills to address legal and ethical challenges in the industry.
6. Communicate effectively with legal and ethical issues in the tourism and hospitality sector.
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the standards specified by all assessment criteria.
| Learning Outcomes to be met | Assessment Criteria to be covered | Assessment type | |
| All 1 to 4 | All ACs under LO 1 to 4 | Exams | Term Paper |
Assessment Methods
Assessment methods will include a combination of the following:
• Written examinations
• Group projects
• Case studies and scenario analysis
• Practical demonstrations of in-flight procedures
• Reflective journals
• Presentations
• Peer evaluations
Resources:
• Textbooks and academic readings
• Online learning platforms
• Guest lectures from industry professionals
• Simulated in-flight scenarios and emergency drills
• Role-play exercises
• Videos and multimedia content showcasing passenger interactions and in-flight service techniques.
Indicative Reading List
- Legal and Ethical Issues in the Hospitality and Tourism Industry by David K. Hayes and Jack D. Ninemeier
- Tourism Ethics by David A. Fennell
- Tourism Law: A Practical Guide by Fiona A. Brown
- The Legal Guide for Practicing the Travel & Tourism Law by Stephen Barth
- International Tourism and Hospitality Law: Principles and Cases by John Jefferis
- Ethics in the Hospitality and Tourism Industry by Karen Lieberman
- The Legal Environment of Business: Text and Cases by Frank B. Cross and Roger LeRoy Miller
- Hospitality Law: Managing Legal Issues in the Hospitality Industry by Stephen C. Barth, David K. Hayes, and Jack D. Ninemeier
- Business Ethics: Concepts and Cases by Manuel G. Velasquez
- Sustainable Tourism: Development, Operations, and Management by C. Michael Hall
