Last updated: June 29, 2026
Student: Astacia Morgan
Course Unit: L4 THM230905 Flight Attendant Professional Development: Mastering the Art of In-Flight Operations and Service
Learning Outcome 1: REFERRED
AC 1.1 — Referred
Feedback:
The learner shows limited indirect awareness of aircraft familiarisation through references to emergency equipment, seatbelts, emergency exits, evacuation slides, oxygen masks, and the flight deck. However, the response does not clearly explain aircraft components, cabin layout, equipment locations, doors, exits, cabin zones, or how these support cabin crew duties and passenger safety. More specific aircraft familiarisation detail is required.
AC 1.2 — Referred
Feedback:
The learner identifies some relevant cabin crew responsibilities, including crew briefings, safety demonstrations, monitoring passengers, checking emergency equipment, checking seatbelts, and ensuring emergency exits are clear. The response also recognises that crew members are assigned to specific duties and cabin areas. However, the explanation is brief and does not fully describe cabin crew responsibilities across different phases of flight, including boarding, take-off, cruise, landing preparation, post-flight checks, communication with the flight deck, and passenger supervision.
AC 1.3 — Referred
Feedback:
The learner demonstrates some basic knowledge of safety procedures and emergencies. The answer identifies evacuation-related procedures and lists four medical emergencies: fainting, difficulty breathing, severe allergic reaction, and chest pain. The strongest response is in Question 4, where the learner explains that a cabin crew member should inform the senior cabin crew member, notify the flight deck, and administer first aid according to training. However, the responses lack sufficient detail on standard operating procedures, emergency equipment use, evacuation protocols, passenger management, reassurance, crowd control, and why strict procedural compliance is critical.
Learning Outcome 2: Fail
No Attempt
Learning Outcome 3: Fail
No Attempt
Learning Outcome 4: Fail
No Attempt
LO1:
FailLO2:
FailLO3:
PassLO4:
Pass