Last updated: July 29, 2026
Student: Amelia Joseph
Course Unit: L4 THM230901 Introduction to Travel, Tourism and Hospitality Management
Learning Outcome 1: Pending
Learning Outcome 2: AC 2.1 — Pass
Amelia, your definitions for all five terms are accurate and clearly written. Jet Age captures the shift from propeller to jet aircraft and its impact on international travel. Low-Cost Carrier correctly identifies the unbundled service model and cost reduction strategy, with Southwest Airlines as a valid example. Full Service Carrier is well defined with reference to included amenities and international routes, citing American Airlines. Deregulation is correctly explained as the removal of government restrictions on airlines, with reference to the US Airline Deregulation Act. Your fifth term is labelled "Secondary Airline" rather than Secondary Airport, but the definition itself correctly describes a smaller airport near a major city used by LCCs for lower fees and less congestion, with London Stansted as a good example. The mislabelling is noted but the content demonstrates understanding. AC 2.1 is passed.
AC 2.2 — Referred
Your Q2(a) response identifies two valid impacts of the Jet Age on Caribbean tourism — faster travel enabling more tourists to reach the islands, and larger aircraft capacity bringing more visitors to the region. These are relevant and accurate. However, neither point is linked to specific details from the Meridian Air case study as the question required, which weakens the response. For Q2(b), your two LCC features — fewer extra services and better aircraft utilisation — are both valid and recognisable LCC characteristics. The MA Lite failure explanation states that it started from a traditional airline with higher operating costs, which is the correct core reason, but this is underdeveloped. There is no reference to staff contracts, legacy cost structures, or any specific case study evidence to support the point. The thinness of the analysis across both parts of Q2, and the absence of case study referencing in Q2(a), means AC 2.2 cannot be passed at this time and is referred.
AC 2.3 — Referred
For Q3, Amelia lists flight delays and cancellations, poor communication with passengers, and aircraft maintenance issues. These are general airline problems rather than specific logistical and operational problems identified in the Meridian Air case study. None of the three expected case-specific issues — baggage handling failures, slow manual cargo paperwork, or the decentralised operations centre — are present. For Q4, poor staff coordination and delays in maintenance checks are offered as safety risks. These are not drawn from the three safety risks outlined in the case study, so the response does not meet the assessment criteria. For Q5, late communication to passengers and poor coordination between staff are both valid coordination failures from the Kingston-Toronto cancellation incident, and this is the strongest section of the paper. However, the weaknesses in Q3 and Q4 mean AC 2.3 cannot be passed and is referred.
Learning Outcome 3: Pending
Learning Outcome 4: Incomplete
No Submission
LO1:
PassLO2:
PassLO3:
PassLO4:
Pass