AIM University Group

Learning Outcome 1: Referred "Part 1: REFERRED - Exam 50%

Kaja, you showed a solid understanding of the Boeing 737-800 layout and linked it to safety and communication roles (Q1). Your answers on cabin crew duties during pre-departure, take-off, and landing were practical and accurate, and you gave a logical sequence of steps for preparing for an emergency landing (Q10). You also recognised the value of teamwork and coordination (Q11). -

However, several areas were missing or incomplete:

You did not address duties during the climb/cruise phase (Q4).

You did not sufficiently explain the functions of emergency equipment (Q6) or the procedures for evacuation crowd control (Q7).

The section on assisting special-needs passengers (Q8) was only partial.

Question 12 on self-improvement was not attempted.

Your work suggests strong procedural awareness but needs more depth, completeness, and structured coverage of each exam question. In future, ensure every question is fully answered to avoid lost marks, and add more detailed examples (e.g., from the case Flight AB123) to strengthen application.

Part 2: REFERRED
You demonstrated a good understanding of flight attendant responsibilities (safety, service, teamwork, communication) and completed a clear SWOT analysis linking personal qualities to the professional requirements.

However, you did not address all required elements:

Missing breakdown of roles and skills per stage of flight (Step 1).

Missing actions to improve weaknesses, build on strengths, and manage threats/opportunities (Step 3).

To improve, ensure you:

Structure your answers according to each stage of the flight cycle.

Complete all sections of the task, especially the action plan, since it shows forward planning and self-development."

Learning Outcome 2: Incomplete/Fail

Learning Outcome 3: Incomplete/Fail Absent

Learning Outcome 4: Incomplete/Fail Absent