Organisational Behavior – Free University Course

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Course Unit Description

This course provides an in-depth exploration of leadership theories, organizational behavior, and the dynamics of change within a business context. It aims to develop students’ understanding of how effective leadership and organizational behavior can influence organizational success and manage change effectively.

Assessment

To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the standards specified by all assessment criteria.

Learning Outcomes to be met	Assessment Criteria to be covered	Assessment type
All 1 to 4	All ACs under LO 1 to 4	Exams \| Term Paper

Assessment Methods

Assessment methods will include a combination of the following:
• Written examinations
• Group projects
• Case studies and scenario analysis
• Practical demonstrations of in-flight procedures
• Reflective journals
• Presentations
• Peer evaluations

Resources:
• Textbooks and academic readings
• Online learning platforms
• Guest lectures from industry professionals
• Simulated in-flight scenarios and emergency drills
• Role-play exercises
• Videos and multimedia content showcasing passenger interactions and in-flight service techniques.

Indicative Reading List

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Course Unit Content

Learning Outcome 1: Analyze personal traits and perspectives to comprehend the impact of individual differences on management strategies.

Module Content

0% Complete 0/5 Steps

Overview of How Individual Differences Affect Management Styles and Approaches

Importance of Self-Awareness and Emotional Intelligence in Leadership

Reflective Practice in Management

Case Study: Management Dynamics at Kingston Manor

Personal Development Plan (PDP) for managerial roles for Kingston Manor’s event project

Module Content

0% Complete 0/16 Steps

Exploring Human Personality

Conversations around measuring and testing human personality

Personality Theories and Models relevant to managemen

Application of personality and various forms of psychometrics assessments in organisations

Diverse nature of individual behavior

How diverse nature of individual behavior reflect on organisational behavior

How diverse nature of individual differences influence management styles and decision-making processes

Debates around individual personality differences and abilities

Relationship between perception and behaviour.

Significance of perception for developing effective personal and work relationships

Factors that influence an individual’s perceptual set

Perceptual errors and distortions

The relationship between perception and communication

Verbal and non-verbal communication, selecting information, and making judgements

Attribution theory and interpersonal perception.

Learning Outcome 2: Understanding and Applying Motivation Theories in Organizational Settings

Module Content

0% Complete 0/8 Steps

Motivation Theories

Maslow’s Hierarchy of Needs:

Herzberg’s Two-Factor Theory:

Alderfer’s ERG Theory:

McClelland’s Theory of Needs:

Adams’ Equity Theory:

Latham and Locke’s Goal-Setting Theory

Porter and Lawler’s Expectancy Theory

Module Content

0% Complete 0/2 Steps

Motivation and Engagement Strategies in Organizational Contexts

Motivation and Engagement Strategy for XYZ Tech

Module Content

0% Complete 0/5 Steps

Motivation Theories for the Design of Work

Job characteristics model of Hackman and Oldham

Motivation theories for design reward and benefit packages

Cultural, personal, generational and environmental effects on human motivation

Motivational Strategy for Zenith Innovations

Learning Outcome 3: Engage in a team project within a business context to showcase and refine your team skills e.g. interpersonal communication, coordination, and problem-solving skills.