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Course Unit Description
The aim of this unit is to develop critical understanding of managing operations and
information systems within projects. The interrelationships within functional areas will be
examined and the influence of contemporary factors. Learners will explore organisational
strategy in relation to capacity to plan for products and consider the value of inventory
management using information systems and inventory schedulingand the associated features. The value of having a Project Management Office will also be examined and the stages of establishing and effective project management office will be considered. Learners will also examine the supply chain ecosystem and review IT frameworks appropriate for logistics and supply chain complexities.
Learning Outcomes:
- Understand the role of operations management within a business.
- Understand strategic capacity planning for products and services.
Understand requirements for effective inventory management using information systems.
Understand scheduling operations for project managers.
- Understand systems for project quality management.
Assessment
To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the standards specified by all assessment criteria.
| Learning Outcomes to be met | Assessment Criteria to be covered | Assessment type | |
| All 1 to 4 | All ACs under LO 1 to 4 | Exams Term Paper |
Assessment Methods
Assessment methods will include a combination of the following:
• Written examinations
• Group projects
• Case studies and scenario analysis
• Practical demonstrations of in-flight procedures
• Reflective journals
• Presentations
• Peer evaluations
Resources:
• Textbooks and academic readings
• Online learning platforms
• Guest lectures from industry professionals
• Simulated in-flight scenarios and emergency drills
• Role-play exercises
• Videos and multimedia content showcasing passenger interactions and in-flight service techniques.
