L4 HRM403 People and Operations Management

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Course Unit Description

This unit introduces learners to the key principles and practices of managing people and operations within an organisation. It focuses on the relationship between effective people management and operational efficiency to improve business outcomes.

Learning Outcomes:

By the end of this course, students will be able to:

Understand the principles of people management.
Evaluate motivation and performance management techniques.
Analyse key concepts in operations management.
Assess workforce planning and organisational development strategies.

To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the standards specified by all assessment criteria.

Learning Outcomes to be met	Assessment Criteria to be covered	Assessment type
All 1 to 4	All ACs under LO 1 to 4	Exams \| Term Paper

Assessment methods will include a combination of the following:
• Written examinations
• Group projects
• Case studies and scenario analysis
• Practical demonstrations of in-flight procedures
• Reflective journals
• Presentations
• Peer evaluations

Course Unit Content

Assessments

Module Content

Learning Outcome 1: Understand the role and functions of human resource management (HRM)

Module Content