[2] Module 2a: The roles and responsibilities of cabin crew members during different phases of flight.

1. Pre-Flight Preparations:

Cabin Crew Manager (Purser):

  • Briefing: Conduct a pre-flight briefing with the cabin crew to discuss the flight details, emergency procedures, and any special considerations.
  • Crew Assignments: Assign specific duties to cabin crew members, ensuring that each is aware of their responsibilities.
  • Cabin Checks: Oversee pre-flight checks to ensure the cabin is clean, well-stocked, and all emergency equipment is in place.
  • Coordination with Ground Staff: Collaborate with ground staff to address any issues or passenger concerns before boarding.

Senior Cabin Crew (Lead Flight Attendant):

  • Crew Briefing: Assist the Purser in the pre-flight briefing and communicate any relevant information to the rest of the crew.
  • Cabin Preparation: Ensure that the cabin is ready for boarding, with seats in the correct positions, tray tables stowed, and overhead bins secured.
  • Passenger Assistance: Assist passengers with special needs or concerns during pre-boarding.

Cabin Crew Members:

  • Pre-Boarding Checks: Conduct checks of emergency equipment, seating arrangements, and cabin cleanliness.
  • Greeting Passengers: Greet passengers as they board, assist with finding their seats, and stow their carry-on luggage.
  • Security Checks: Perform security checks, including ensuring that all passengers are seated in their assigned locations.